Toysscout is run by a small team of educators, toy designers, and child-development researchers who test, review, and recommend toys with safety and learning in mind. If you have a question, suggestion, press inquiry, or partnership idea, email is the best way to reach the team.
Please write to: hello@toysscout.org
What to expect when you write
- Acknowledgement: You will receive an automated confirmation within 24 hours so you know your message arrived.
- Response time: Most messages are answered in 3–5 business days. Inquiries that require research, coordination with external experts, or legal review may take up to two weeks.
- Priority handling: Press requests, partnership proposals, and safety reports are reviewed first and typically receive replies within 48–72 hours.
Preferred message details
To help us respond quickly and accurately, please include:
- Your name and organization (if applicable)
- A clear subject line
- Relevant links, images, or documentation
- Any deadlines or dates we should be aware of
Topics we welcome
- Editorial feedback: Corrections, fact checks, or suggestions about toy reviews and buyer guides.
- Safety concerns: Reports about hazardous toys, missing parts, labeling issues, or recalls that may affect children.
- Partnerships and collaborations: Proposals from educational organizations, toy makers, and community programs seeking to work with Toysscout.
- Media inquiries: Interview requests, commentary on toy trends, or expert sources for stories.
- Event and volunteer opportunities: Invitations to speak, attend, or support community toy drives and educational outreach.
- Accessibility and site feedback: Suggestions about how our site and content can better serve diverse families and caregivers.
Privacy and safety
We respect your privacy. Do not send personal data about children unless absolutely necessary; if you must, clearly mark the email and provide only the information needed for the issue. Messages are handled by authorized Toysscout staff and stored according to our privacy practices.
Experienced voices, open inbox. Our team aims to make toy buying safer and smarter for families — your messages help us do that. Email hello@toysscout.org and a member of the Toysscout team will get back to you as quickly as possible.